How To Measure
- CHEST: Measure at the fullest part of the chest, under the armpits and over the shoulder blades, keeping the tape measure firm and level.
- LENGTH: Measure from the highest point of the shoulder seam vertically to the bottom edge.
- SLEEVE: Start at the center back of your neck and measure across the shoulder and down to the wrist. Round up to the next even number.
- HIP: Measure around the fullest part of your hips.
Gift Card
Shopping for someone else but not sure what to give them? Give them the gift of choice with a DEWBU gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
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SHIPPING
FREE Shipping in The US
When will my order be shipped?
-We will usually ship the same day after receiving your order.
How long does delivery take?
-The package delivery usually takes 1-7 business days, depending on your location.
How will my delivery be shipped?
-Amazon functions as our logistics partner to ship out DEWBU products. They will choose the carrier that they think works best for our customers.
Can I change the delivery address of my package after it has been shipped out?
-Unfortunately, we cannot change the shipment once the product is en route.
RETURN/EXCHANGE
30-day return and exchange
FREE return shipping in the US
How could I get free Returns or Exchanges benefits?
-Shipping is free on your 1st Returns or Exchanges for any order.
How long do I have before making a return?
-You have a max of 30 days to make returns.
Can I still return items if they are worn, damaged, or have the tags removed?
-You can only return items that are unworn, unwashed, undamaged, have the original tags/packaging attached.
NOTE:
The shipping label we provide only works if you are shipping within the US.
Tips：
Please refer to our detailed terms and conditions. Shipping Policy, Returns & Exchanges.
Or contact DEWBU Support Team support@dewbu.com, we will feedback within one business day.
COVID-19 Notice
Due to the COVID-19 restrictions affect delivery time.
We are still trying our best to offer the best service for you.
Thank you for your patience and understanding.
1-Year Limited Warranty on Heated Apparel1-Year Limited Warranty on Battery30-Day Return and ExchangeFREE Return Shipping in The US
Registration
3-Year Warranty on Heated Apparel upon Registration
18-Month Warranty on Battery upon Registration
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