GIFT CARD
Shopping for someone else but not sure what to give them? Give them the gift of choice with a DEWBU gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
Shipping
FREE Shipping in The US
When will my order be shipped?
-We will usually ship the same day after receiving your order.
How long does delivery take?
-The package delivery usually takes 1-7 business days, depending on your location.
How will my delivery be shipped?
-Amazon functions as our logistics partner to ship out DEWBU products. They will choose the carrier that they think works best for our customers.
Can I change the delivery address of my package after it has been shipped out?
-Unfortunately, we cannot change the shipment once the product is en route.
Return/Exchange
30-day return and exchangeFREE return shipping in the US
How could I get free Returns or Exchanges benefits?
-Shipping is free on your 1st Returns or Exchanges for any order.
How long do I have before making a return?
-You have a max of 30 days to make returns.
Can I still return items if they are worn, damaged, or have the tags removed?
-You can only return items that are unworn, unwashed, undamaged, have the original tags/packaging attached.
NOTE:
The shipping label we provide only works if you are shipping within the US.
Tips：
Please refer to our detailed terms and conditions.
Shipping Policy,
Returns & Exchanges.
Or contact DEWBU Support Team support@dewbu.com, we will feedback within one business day.
Due to the COVID-19 restrictions affect delivery time.
We are still trying our best to offer the best service for you.
Thank you for your patience and understanding.
1-Year Limited Warranty on Battery
30-Day Return and Exchange
FREE Return Shipping in The US
Registration
3-Year Warranty on Heated Apparel upon Registration
18-Month Warranty on Battery upon Registration
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