WARRANTY

All 12V Heated apparel is covered with a 3-year warranty upon online registration, otherwise 1 year. Besides, 18-month limited warranty on the battery upon online registration, otherwise 1 year also.

We will cover any mechanical failure of the product under normal usage such as a defective battery, defective heating system, lights/indicators not working, etc.  Damage to the heating system or parts resulting from accidental fire, misuse, unauthorized services, etc. will void the warranty.  Normal wear & tear of the product, such as the fabric, zippers, and other accessories are typically not covered under this warranty.  However, if you feel like the product has manufacturing defects from the beginning, please feel free to contact us to see what we can help you with. 

Disclaimer: Under no circumstances will DEWBU, ltd. be liable for any incidental, consequential, or punitive damages (including water damage) resulting from the product, whether or not the product is found to be covered by this warranty.  Warranty starts from your purchase date. 

 

Registration

3-Year Product Warranty on Registration
18-Month Limited Warranty on Battery
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