DEWBU® heated apparel user guide

Need Help?

Message Us

All DEWBU® heated items come with a 12-month limited product warranty. We will cover any mechanical failure of the product under normal usage such as defective battery, defective heating system, lights/indicators not working, etc. Damage to the heating system or parts resulted from
accidental fire, misuse, unauthorized services, and etc. will void the warranty.  Normal wear & tear of the product, such as the fabric, zippers and other accessories are typically not covered under this warranty.  However, if you feel like the product has manufacturing defects from the beginning, please feel free to contact us to see what we can help you with. 

Disclaimer: Under no circumstances will Dewbu, ltd. be liable for any incidental, consequential, or punitive damages (including water damage)
resulting from the product, whether or not the product is found to be covered by this warranty.  Warranty starts from your purchase date.