Terms of service
Last updated: April 2, 2026
1. Overview
This website is operated by DEWBU. Throughout the site, the terms “we”, “us” and “our” refer to DEWBU and its affiliated entities. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service.
2. Online Store Terms
By using this site, you confirm that you are at least the age of majority in your jurisdiction or have given us your consent to allow any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose.-
3. Products & Use
DEWBU specializes in heated apparel powered by rechargeable battery systems. By purchasing and using our products, you agree to:
· Follow all product instructions and safety guidelines
· Use only approved batteries and accessories
· Avoid misuse, modification, or unauthorized repairs
Improper use of heated apparel or battery systems may result in damage, malfunction, or injury. DEWBU is not responsible for damages caused by improper use or failure to follow instructions.
4. Accuracy Of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
5. Modifications To The Service & Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
6. Orders & Billing
We reserve the right to refuse or cancel any order at our discretion. This may include:
· Suspected fraud
· Unauthorized or illegal transactions
· Pricing or system errors
You agree to provide current, complete, and accurate purchase information.
7. Products Or Services (if applicable)
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that any products, services, information, or other materials you obtain through the Service will meet your expectations, or that we will correct all errors in the Service.
8. User Comments, Feedback And Other Submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
9. Shipping, Returns & Warranty
We stand behind our products:
· 30-day return and exchange policy
· 3-year limited warranty on eligible products
· Free shipping offers may apply based on promotion
For full details, please refer to our Return & Warranty Policy.
10. Errors, Inaccuracies And Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
11. Third-Party Services
We may use third-party services (e.g., payment processors, analytics, advertising platforms). These services have their own terms and policies, which we recommend reviewing.
12. Limitation of Liability
To the fullest extent permitted by law, DEWBU shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services.
This does not affect your statutory rights as a consumer.
13. Indemnification
You agree to indemnify and hold harmless DEWBU from any claim arising from your breach of these Terms or misuse of our products.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States.
15. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page.
16. Contact Information
For questions regarding these Terms, please contact:
Support Email: support@dewbu.com
