Warranty Terms & Extended Coverage
Learn what is covered and how to activate your extended warranty.
Warranty Coverage
All DEWBU 12V heated apparel and DEWBU batteries purchased from DEWBU.com or an authorized retailer include a standard 1-year limited warranty.
DEWBU email subscribers receive extended coverage:
12V Heated Apparel
3-Year Limited
For email subscribers
DEWBU Batteries
18-Month Limited
For email subscribers
📅 Coverage begins on your original purchase date.
How to Get Extended Coverage
Purchased on DEWBU.com
Subscribe anywhere on DEWBU.com — including through our website footer or during checkout — using the same email address as your order.
✓ No separate product registration is required.
Purchased from Amazon or Another Retailer
Submit your order information to register your Amazon US/UK/CA/AU purchase for extended warranty coverage.
Register Amazon Purchase →What's Covered
- Defective batteries
- Heating system failure
- Lights or indicators that stop working
- Other confirmed manufacturing defects
What's Not Covered
- Accidents or fire
- Misuse or improper care
- Unauthorized repairs or modifications
- Failure to follow product care instructions
- Normal wear and tear, including fabric, zippers, and other garment accessories
Need Help?
If you believe your product has a manufacturing defect, please contact the DEWBU Support Team. We're here to help you get back outdoors.
Contact Support